Where the time goes
Managers spend the day on the phone with tenants reporting the same leak, chasing contractors and answering owners about their balance. Charges are calculated in spreadsheets and payments matched by hand.
What we build for property managers
- An AI phone agent that takes repair reports at any hour, sorts them by urgency and calls the on-duty contractor for emergencies.
- An owner and tenant portal with charges, payments, meter readings, documents and announcements.
- Repair tracking: every report a ticket, assigned to a contractor, followed to completion and visible to the people affected.
- Billing: service charges calculated per unit, invoices issued and payments matched automatically.
- An assistant that answers owners’ routine questions from their own account data.
An example
Take a manager running 40 buildings. A tenant calls at 2 a.m. about water coming through the ceiling; the agent logs it, recognises an emergency and calls the plumber on duty. In the morning, the owners of the building see the ticket in the portal, and the repair cost is added to the next charges automatically.