Where the time goes
The phone rings during service and at check-in, guests write at night in five languages, and every booking through a platform costs a commission. Staff repeat the same answers about parking, breakfast and late check-out all day.
What we build for hotels and restaurants
- An AI receptionist that takes table reservations and room bookings by phone, in the guest’s language, at any hour.
- A website with direct booking, fast on phones and found in local search, so more guests book without a commission.
- Guest messaging: an assistant on WhatsApp and email that answers practical questions and passes requests to the right person.
- Automation of confirmations, reminders, reviews requests and invoices.
- A dashboard of occupancy, covers and revenue by channel.
An example
Take a 30-room guesthouse with a restaurant. A guest from Germany calls at 10 p.m. to ask about a room for the weekend. The agent answers in German, checks availability, books the room and texts a payment link. Another guest messages on WhatsApp about parking and gets the answer in seconds. In the morning, the owner sees both bookings, and neither paid a commission.